Help
Self-service when you need it
Lost cards, forms, and answers — plus a path to human support when the checklist is not enough.
Lost / stolen card
Freeze access immediately, then contact support so we can reissue and restore your account. Sign in to manage cards online, or email support@novabank.com.
Sign in to manage cardsFAQs
How do I open a NovaBank business account?
Start with Create an Account or talk to our commercial desk. We walk through entity documents, ownership, and how you intend to bank — then issue credentials for online and mobile access.
What if my card is lost or stolen?
Freeze the card immediately in Help → Lost/Stolen Card, then call support. We reissue plastic and restore access once identity is verified.
How do I access online banking?
Sign in with your registered email and password. From there you can view balances, transfer funds, and review recent activity.
Can I move money between accounts?
Yes. After you sign in, NovaBank supports deposits, transfers between accounts, and a full transaction history.
Still need help?
Reach the NovaBank desk or open an account online.